Shipping policy

Order Processing

Orders placed with Gold Agent Security Bullion are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or holidays will be processed on the next available business day.

Once an order has been prepared for shipment, customers will receive a shipping confirmation and tracking information.

Secure Shipping Methods

All orders are shipped using reliable national carriers to ensure safe and professional delivery.

Shipping carriers may include:

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• Other trusted national shipping providers

Shipping services may include tracked and insured delivery methods depending on the value of the order.

Signature Confirmation Requirement

Due to the high value and collectible nature of precious metals and certified coins, signature confirmation may be required upon delivery.

High-value shipments may require:

Adult signature confirmation at the delivery address.

If the recipient is unavailable at the time of delivery, the carrier may attempt redelivery or hold the package at a local facility for pickup.

This policy helps protect both the buyer and the seller by ensuring the package is delivered securely.

Shipping Insurance & Tracking

All orders are shipped with tracking information and appropriate shipping insurance when applicable.

Insurance coverage may be applied to shipments containing higher-value precious metals or collectible coins.

Customers will receive tracking details once the shipment has been dispatched.

Address Verification

Customers are responsible for providing accurate and complete shipping information during checkout.

To prevent fraud and protect customers, orders may be subject to billing and shipping address verification.

Orders with incomplete or mismatched information may be delayed or canceled at the discretion of Gold Agent Security Bullion.

Delivery Responsibility

Once a shipment has been transferred to the shipping carrier and tracking information has been provided, delivery times are subject to the carrier’s transportation network and schedule.

Gold Agent Security Bullion is not responsible for delays caused by:

• Carrier service interruptions
• Weather or transportation disruptions
• Incorrect shipping information provided during checkout

Secure Packaging

All items are packaged carefully using protective and discreet shipping materials to ensure that coins and bullion arrive safely and in the condition described.

Packaging methods are designed to protect both the collectible condition and security of each item.

Fraud Prevention

For the protection of both buyers and sellers, orders suspected of fraudulent activity or unauthorized payment may be reviewed, delayed, or canceled at the discretion of Gold Agent Security Bullion.

Additional verification may be required for certain orders.

Contact: (618) 660-9287

For questions regarding shipping or delivery, please contact:

Gold Agent Security Bullion

235 Doe Ln Buckhannon, WV. 26201

Customer Support